Privacy Policy

Last Updated: June 17, 2025

EzFix WD Restoration Mesa (“we,” “our,” or “us”) values the privacy of those who visit our website- https://www.ezfixwdrestorationmesa.com (the “Website”) or submit any request through it. This Privacy Policy outlines how we collect, use, and share information obtained via the Website. By using the Website, you agree to the practices described in this Policy.

This Policy outlines:

• What personal information we gather through the Website, how it may be used, and with whom it may be disclosed.
  
  
• Your available options regarding data usage.
  
  
• How we work to safeguard your information.
  
  
• How to request corrections to any personal data we hold.
  
  

Gathering and Use of Personal Information

The information we collect typically comes directly from you via form submissions or service inquiries. This includes your name, phone number, email, address, and any other information voluntarily provided.

Your information is used to respond to your inquiries and service requests. We do not share this data with unrelated third parties, except as necessary to fulfill your request.

By submitting information, you understand and agree that we may share it with our Premier Partners as defined in our Terms of Service. These partners may also share it with their employees, contractors, affiliates, or other related entities as needed.

From time to time, we may contact you via email to notify you about service updates, promotional offers, or changes to this policy—unless you instruct us not to.

Managing Your Personal Data Preferences

You have full control over the personal data you provide to us. At any time, you can request to:

• View the data we’ve collected about you.
  
  
• Update or correct any personal details.
  
  
• Ask us to delete your data.
  
  
• Express any concerns about how your information is being used.
  
  

Requests may be sent to [email protected].

Information Security Measures

We implement a combination of technical and administrative safeguards to protect your information. Whenever you submit sensitive data through the Website, the transmission is encrypted using secure methods such as HTTPS.

Access to personally identifiable data is restricted to personnel who need it to perform specific job duties, such as customer service. All personal data is stored in secure servers within controlled environments.

If you believe we are not upholding this privacy policy, please notify us at [email protected].

Information for California Residents (CCPA Disclosure)

In accordance with the California Consumer Privacy Act (CCPA), residents of California are provided with specific rights relating to their personal information. The following section details what we collect and how you can exercise your rights.

Types of Personal Data We Collect

We may collect the following categories of Personal Information (PI) from visitors or users over the past 12 months:

• Contact Information: Name, address, phone number, and email.
  
  
• Online Identifiers: IP address and device/browser metadata.
  
  
• User-Submitted Content: Information entered into online forms or posted reviews.
  
  

Where We Obtain Your Information

We collect PI from a range of sources, including:

• Directly from you (via form submissions, emails, phone calls, etc.).
  
  
• Through publicly available online sources or reviews you submit.
  
  
• From interactions with our website, including technical data from your browser or device.
  
  
• Indirectly through Premier Partners, vendors, affiliates, and third-party service providers.
  
  

Purposes for Collecting Personal Data

Your personal information is collected and used for the following purposes:

• To respond to your inquiries or provide requested quotes or services.
  
  
• To send updates, recommendations, or promotional materials.
  
  
• To improve our website functionality, services, and internal processes.
  
  
• To ensure the protection and confidentiality of your information.
  
  
• To comply with legal requirements under federal, state, or local laws.
  
  

Data Retention Guidelines

We retain personal information only for as long as necessary to fulfill its intended use. Factors we consider when determining retention periods include:

• Sensitivity of the data.
  
  
• Purpose of processing.
  
  
• Legal obligations.
  
  
• Risk of potential harm if misused.
  
  

Entities with Whom Personal Information May Be Shared

We may share your information with the following categories of recipients:

• Premier Partners: Who may further share it with agents, employees, or vendors.
  
  
• Service Providers: Performing activities on our behalf (e.g., website hosting).
  
  
• Affiliates or Subsidiaries: Within our organization or group of companies.
  
  
• External Professionals: Such as legal counsel or auditors.
  
  
• Governmental Authorities: If legally required or in response to official requests.
  
  

Your Rights Under California Law

As a California resident, you may exercise the following rights regarding your PI:

• Notice at Collection: The right to be informed at the point of data collection.
  
  
• Right to Know: The right to request details about what PI we have collected, how it was used, and with whom it was shared or disclosed.
  
  
• Right to Deletion: The right to request deletion of your PI, subject to certain exceptions under the law.
  
  
• Right to Non-Discrimination: We will not deny you services, charge different prices, or provide a different level of service for exercising your privacy rights.
  
  

Please note that we do not sell your personal information as defined by the CCPA.

How to Submit a Data Request

To submit a request to know or delete your personal information:

• Send an email to [email protected]
  
  
• Use the subject line: “Privacy Request – [Your Full Name]”
  
  
• Include your name, email, phone number, and the original date of submission.
  
  

We will respond within 20 business days and provide details regarding which Premier Partners, if any, received your information.

Submitting a Request via Authorized Agent

An authorized agent may submit a request on your behalf. In such cases, the agent must provide satisfactory written authorization that confirms they are legally permitted to act on your behalf. Requests from unauthorized agents will not be processed.

Business Contact Information

EzFix WD Restoration Mesa
Phone: 480-520-7492
Location: Mesa, AZ
Business Hours: Monday – Sunday, 08:00 AM – 08:00 PM

If you have questions or need further clarification about this Privacy Policy, please contact [email protected].